Terms of service

Welcome to Desi Mealz. By using our website and placing an order, you agree to the terms mentioned below. Please read them carefully before purchasing.

1. About Desi Mealz

Desi Mealz is a brand owned and operated by Indianeestaa Foods Pvt Ltd.

Desi Mealz offers packaged vegetarian Indian food products that are easy to prepare and suitable for travel, hostel stays, office use, home use, and other convenience-based needs.

All products must be used as per the preparation, storage, shelf life, and usage instructions mentioned on the product packaging.

2. Product Information

We make every effort to display correct product details, ingredients, prices, images, descriptions, and availability on our website.

However:

  • Product images are for representation purposes only.

  • Actual packaging may vary slightly.

  • Colour, texture, aroma, and taste may vary slightly from batch to batch due to the nature of food products.

  • Customers must check ingredients, allergen information, shelf life, and preparation instructions before consuming the product.

3. Orders & Payments

Orders placed on the website are subject to product availability, payment confirmation, and serviceable delivery location.

Desi Mealz reserves the right to cancel or reject any order in case of:

  • Product unavailability

  • Payment failure

  • Incorrect pricing or technical error

  • Incomplete or incorrect customer details

  • Non-serviceable delivery address

  • Any misuse or suspicious transaction

Once the order is successfully placed, customers will receive order confirmation through email, SMS, WhatsApp, or any other available communication channel.

4. Pricing

All prices displayed on the website are in Indian Rupees.

Prices may include or exclude taxes, shipping charges, or discounts depending on the offer and checkout page details.

Desi Mealz reserves the right to change product pricing, offers, discounts, and shipping charges at any time without prior notice.