Terms & Condition

Welcome to Desi Mealz! These Terms and Conditions ("Terms") govern your use of our website, products and services. By accessing or using Desi Mealz.com ("Website"), you agree to be bound by these Terms. Please read them carefully.

1. General Information

Company Details: Desi Mealz is a brand under Indianeestaa Foods Pvt. Ltd., headquartered in Bangalore, India. Purpose: Our website provides information about our products, services and allows you to purchase our ready-to-eat meal solutions.

2. Eligibility

By using our Website, you confirm that you are at least 18 years old or accessing the Website under the supervision of a parent or guardian. You agree to provide accurate and complete information when creating an account or placing an order. 3. Use of the Website

Prohibited Activities:

You may not misuse the Website, attempt to access unauthorized areas or distribute viruses. Use of the Website for fraudulent purposes is strictly prohibited. Intellectual Property:

All content on the Website, including text, images, logos and graphics, is the property of Desi Mealz and protected by copyright laws.

4. Orders and Payments

Placing Orders:
Orders can be placed via our Website. By placing an order, you agree to provide accurate and complete information.
Payment:
All payments must be made through approved payment methods available on our Website. Orders will not be processed until payment is confirmed.
Order Confirmation:
You will receive an order confirmation email upon successful placement of an order. Desi Mealz reserves the right to cancel orders in case of inaccuracies or other issues.

5. Shipping and Delivery

Delivery Timeline:
Domestic deliveries take 3-5 business days. International delivery timelines vary by destination.
Shipping Charges:
Shipping charges are displayed at checkout and may vary based on location.
Delays:
Desi Mealz is not responsible for delays caused by factors outside our control, such as courier issues or customs delays.

6. Cancellations and Refunds

Cancellations:
Orders can be canceled within 24 hours of placement by contacting our support team.
Refunds:
Refunds are processed for canceled or defective orders within 7-10 business days.
Non-Refundable Items:
Opened or tampered food products are not eligible for refunds.

7. Product Information

While we strive to provide accurate product descriptions and images, there may be slight variations due to manufacturing processes. These do not qualify as defects. All product details, including shelf life and preparation instructions are mentioned on the packaging.

8. Privacy Policy

Our use of your personal information is governed by our Privacy Policy. By using our Website, you consent to the collection and use of your data as described.

9. Limitation of Liability

Desi Mealz is not responsible for any indirect, incidental or consequential damages arising from the use of our Website or products. We ensure quality in our products but are not liable for allergic reactions or misuse.

10. Amendments to Terms

Desi Mealz reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Continued use of the Website after updates constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of India. Any disputes will be resolved in the courts of Bangalore.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us: Email: info@Desi Mealz.com Phone: +91-XXXXXXXXXX Thank you for choosing Desi Mealz! Your satisfaction and trust mean everything to us.